FAQ

 FACT Quality Management Series

The Quality Management (QM) Series consists of discounted, bundled QM-related topics to encourage inspectors and applicants to participate in each QM session. QM entails a wide scope of quality control and assessment activities that requires detailed, in-depth training in order to fully gain the benefits of a QM program. The QM sessions are designed to have a very specific focus, enabling focused and in-depth instruction, collaboration, and peer involvement during each session. Participating in the entire series creates a more comprehensive understanding.

Bundles are based upon modules, which are groups of related QM topics. Programs who register for an entire module will have access to each related QM training opportunity at a discounted price. Inspectors can register for modules free of charge in the Inspector Area. (To register for individual QM-related sessions, visit the webinar and tutorial pages.)

Note: It is never too late to purchase a module! Registrants who purchase a module after a session has already taken place will have access to the recordings.

---

Module 2: Quality Assessment Activities

This module of the QM Series consists of sessions related to quality assessment activities. Detailed information regarding qualification, validation, outcome analysis, and audits will be provided. The series will end with a virtual roundtable during which programs will explain their own assessment programs. The following sessions are included in this module (details can be found on the webinar pages):

•  Webinar: Qualification and Validation; January 26, 2010 at 2:00 pm ET
•  Webinar: Outcome Analysis; March 5, 2010 at 2:00 pm ET
•  Audits: April 20, 2010 at 2:00 pm ET
•  Virtual Roundtable: Example Assessment Programs: June 2010 (Date and time to be determined.)

Price: 350 USD (12% discount off the original price!)

---

Module 1: Administrative Aspects of Quality Management

This module focuses on establishing and implementing a Quality Management program. It includes educational sessions related to structuring the program, roles within the program, and applying resources to the program. The following sessions are included in this module (details can be found on the webinar and tutorial pages as applicable):

• Webinar: The Role of the QM Supervisor; August 26, 2009 at 2:00 pm ET
• Webinar: Establishing and Implementing a Quality Management Plan; September 23, 2009 at 2:00 pm ET
• Virtual Roundtable: Time, Effort, and Resources for FACT Accreditation; October 2, 2009 at 1:00 pm ET
• Tutorial: The SOP for SOPs; November 2009

Price: 230 USD (12% discount off the original price!)